FAQs
Will I Meet My Independent Advocate in Person?
Yes, you can meet with your independent advocate in person or remotely, depending on your preference and comfort level. Advocacy services are flexible and can be provided through in-person meetings, phone calls, or virtual sessions, allowing us to support you in the way that best fits your needs.
What is an Independent Advocate?
An independent advocate is a professional who works solely for the benefit of the patient or client, providing support, guidance, and a voice to help navigate complex healthcare systems. An independent advocate is not tied to any medical institution, ensuring that their guidance is impartial and focused entirely on the client’s best interests when connecting them with resources to make informed
Does Insurance Cover Independent Advocacy Services?
Independent advocacy services are not covered or reimbursed by Medicare, Medicaid, or other insurance plans. All services are paid by the client or responsible party, as agreed upon in their signed agreement. This ensures the advocate can focus solely on the client’s best interests, free from insurer or provider influence.
How Is My Information Protected When Working with an Independent Patient Advocate?
All information shared with Care Compass Advocacy is confidential and used solely to support our advocacy work. We collect only the necessary information for these purposes, which is protected with stringent security measures.Your information, including mobile data is never shared with third parties for marketing purposes. Your privacy is our priority. All information you provide to an independent advocate is protected under applicable privacy laws and best practices to ensure your personal and medical information remains secure. Information is shared only as necessary to support your care and advocacy needs, and only with those you have authorized in your signed agreement.